Privacy Policy

1. Scope of This Policy

This Privacy Policy applies to information we collect through:

• our public website;
• our web application;
• account registration, login, and billing flows;
• newsletter, waitlist, and marketing communications;
• customer support and other direct communications with us; and
• analytics, security, and performance monitoring tools used in connection with the Services.

This Privacy Policy does not apply to third-party websites, platforms, brokerages, payment processors, or services that we do not control, even if they are linked to or integrated with our Services.

2. Information We Collect

We collect the following categories of information.

A. Information You Provide Directly

You may provide us with:

• name;
• email address;
• password and account credentials;
• profile information, such as username, biography, timezone, language preference, theme or app preferences, and avatar;
• billing and subscription-related details;
• communications you send to us;
• newsletter, waitlist, or marketing preferences;
• information you enter into app features, calculators, watchlists, trade-tracking tools, or other interactive areas of the Services.

B. Account and Authentication Information

When you create an account or log in, we collect information needed to authenticate and manage your access, such as:

• login credentials;
• authentication identifiers;
• email verification status;
• OAuth account information if you sign in through Google or another supported provider;
• last login timestamp and related account-access metadata.

C. Subscription and Billing Information

If you subscribe or attempt to subscribe to a paid plan, we and our billing providers may collect:

• customer ID and subscription identifiers;
• plan, status, billing interval, renewal dates, and related subscription metadata;
• transaction and checkout metadata;
• limited billing contact information.

We do not store full payment card numbers on our own systems. Payment card processing is handled by our third-party billing and payment providers.

D. Usage, Device, and Log Information

When you access or use the Services, we may automatically collect:

• IP address;
• browser type and version;
• device type and operating system;
• referring URLs;
• pages viewed and features used;
• clickstream and interaction data;
• timestamps and session activity;
• error logs, crash data, and diagnostic information;
• approximate geolocation inferred from IP address.

E. Analytics and Product Interaction Information

We may collect information about how users interact with the Services, including:

• page visits;
• feature usage;
• onboarding and conversion activity;
• account events;
• performance and reliability metrics.

F. User Content and App Data

Depending on the features you use, we may collect and store information you submit within the app, including:

• saved settings and preferences;
• user-created trade entries and trade-monitoring inputs;
• watchlist-related information if implemented;
• account profile content;
• support messages and feedback.

G. Market, Financial, and Trading-Related Inputs

VOLARB provides analytics, calculations, and educational tooling related to options, volatility, and market data. In connection with those features, we may process:

• ticker symbols and market inputs you search or submit;
• strategy parameters entered into calculators or simulations;
• trade-monitoring data you voluntarily input;
• portfolio- or performance-related information if you choose to provide it through a feature we make available.

Unless expressly stated in a specific feature, we do not obtain direct authority to place trades on your behalf.

H. Cookies and Similar Technologies

We use cookies and similar technologies to:

• keep you signed in;
• remember preferences;
• measure traffic and engagement;
• understand app performance;
• help detect abuse, fraud, or security incidents.

You can adjust cookie settings through your browser, but some parts of the Services may not function properly if cookies are disabled.

3. Sources of Information

We collect information:

• directly from you;
• automatically from your browser or device;
• from authentication providers you choose to use;
• from billing, analytics, hosting, support, and infrastructure providers that help us operate the Services.

4. How We Use Information

We may use personal information to:

• provide, operate, maintain, and improve the Services;
• create, authenticate, and manage user accounts;
• process subscriptions, billing, renewals, cancellations, and related support;
• personalize the user experience;
• provide calculators, analytics, dashboards, simulations, and related app functionality;
• communicate with you about your account, support requests, product changes, security notices, and administrative matters;
• send newsletters, waitlist updates, educational content, product announcements, and marketing communications in accordance with your preferences and applicable law;
• monitor usage, performance, reliability, and product adoption;
• detect, investigate, prevent, and address fraud, abuse, unauthorized access, security incidents, and other harmful or unlawful activity;
• enforce our Terms, policies, and other legal rights;
• comply with legal obligations and respond to lawful requests.

5. Legal Bases for Processing

If and to the extent applicable under data protection law, we process personal information on one or more of the following bases:

• performance of a contract, such as providing your account or subscription;
• legitimate interests, such as operating, improving, securing, and marketing the Services;
• consent, where required by law;
• compliance with legal obligations;
• protection of vital interests or legal claims, where applicable.

6. How We Disclose Information

We do not sell your personal information for money.

We may disclose personal information to the following categories of recipients:

A. Service Providers and Infrastructure Partners

We may share information with vendors that perform services for us, such as:

• hosting and infrastructure providers;
• database and authentication providers;
• billing and payment processors;
• analytics providers;
• email and newsletter providers;
• performance monitoring and error tracking providers;
• customer support or communication providers;
• storage providers.

B. Business Transfers

We may disclose information as part of an actual or proposed merger, acquisition, financing, sale of assets, reorganization, bankruptcy, or similar transaction.

C. Legal and Safety Disclosures

We may disclose information when reasonably necessary to:

• comply with law, regulation, legal process, or governmental request;
• enforce our agreements and policies;
• detect or prevent fraud, security issues, or technical abuse;
• protect the rights, property, or safety of Volarb, our users, or others.

D. With Your Direction or Consent

We may disclose information where you instruct us to do so or otherwise consent.

7. Third-Party Services and Integrations

Our Services rely on third-party providers for core infrastructure and operations. Based on the current VOLARB architecture, these may include providers for:

• authentication and database services;
• billing and subscription management;
• newsletter and email delivery;
• analytics and product usage tracking;
• error monitoring and performance measurement;
• hosting and application delivery;
• market data and related APIs.

Examples reflected in the current product stack include Supabase, Polar, Beehiiv, PostHog, Sentry, Vercel Analytics, Vercel Speed Insights, and market data providers such as Alpha Vantage.

These providers process information under their own terms and privacy notices. We encourage you to review those notices.

8. Cookies, Analytics, and Similar Technologies

We and our service providers may use cookies, SDKs, local storage, pixels, and similar technologies for authentication, session continuity, analytics, preferences, performance measurement, and service security.

These technologies may be used to:

• recognize returning users;
• associate product activity with an account or session;
• understand which features are used;
• diagnose errors and technical issues;
• evaluate marketing and onboarding performance.

Your browser may allow you to block or delete cookies, but doing so may affect the availability or functionality of parts of the Services.

9. Data Retention

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:

• provide the Services;
• maintain your account;
• comply with legal, tax, accounting, and regulatory obligations;
• resolve disputes;
• enforce our agreements;
• preserve security, fraud-prevention, and audit records.

Retention periods may vary depending on the type of information, the nature of the relationship, and our legal obligations.

10. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. These may include measures such as access controls, encrypted connections, authentication protections, logging, and infrastructure security controls.

However, no system is perfectly secure, and we cannot guarantee absolute security.

11. International Data Transfers

We may store and process information in the United States and other jurisdictions where we or our service providers operate. If you access the Services from outside the United States, your information may be transferred to and processed in countries that may not provide the same level of legal protection as your home jurisdiction.

Where required, we will use appropriate safeguards for such transfers.

12. Your Rights and Choices

Depending on your jurisdiction, you may have the right to:

• access personal information we hold about you;
• request correction of inaccurate or incomplete information;
• request deletion of your personal information;
• request a copy of certain personal information;
• object to or request restriction of certain processing;
• withdraw consent where processing is based on consent;
• opt out of marketing communications.

You may also update certain account information directly through your account settings.

To exercise privacy rights, contact us using the contact information below. We may need to verify your identity before fulfilling certain requests.

13. U.S. State Privacy Disclosures

If you reside in a U.S. state with applicable privacy rights, you may have rights to know, access, delete, or correct certain personal information, and to opt out of certain forms of processing as provided by applicable law.

We do not sell personal information for monetary consideration. We do not knowingly share personal information for cross-context behavioral advertising in a manner intended to trigger a "sale" or "sharing" right under state privacy laws, except to the extent a regulator later interprets standard analytics or cookie-based tools otherwise.

If applicable law grants you rights regarding targeted advertising, profiling, or sensitive data, you may contact us to submit a request.

14. Marketing Communications

We may send you:

• transactional or administrative messages, such as billing notices, security alerts, service announcements, and support replies; and
• promotional or educational communications, such as newsletters, waitlist updates, and product announcements, where permitted by law.

You can opt out of promotional emails by using the unsubscribe link in the message or contacting us. You cannot opt out of service-related transactional messages that are necessary to operate your account or subscription.

15. Children's Privacy

The Services are not directed to children under 18, and we do not knowingly collect personal information from children under 18. If you believe a child has provided personal information to us, contact us and we will take appropriate steps to delete it.

16. Financial and Investment Disclaimer

VOLARB is an analytics, education, and software platform for market and options-related information. The Services do not constitute investment advice, financial advice, brokerage services, legal advice, tax advice, or a recommendation to buy, sell, or hold any security or strategy.

Any trading or investment decisions you make are solely your responsibility.

17. Changes to This Privacy Policy

We may revise this Privacy Policy from time to time. If we make changes, we will update the "Last updated" date above and post the revised version on this page. If required by law, we will provide additional notice.

Your continued use of the Services after an updated Privacy Policy becomes effective constitutes your acknowledgment of the updated policy.

18. Contact Us

If you have questions about this Privacy Policy or would like to exercise privacy rights, contact us at: